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# Tips for Preparing Your Business's IT Infrastructure Before the Holiday Season
- URL: https://bobbydavidson.com/tips-for-preparing-your-businesss-it-infrastructure-before-the-holiday-season/
- Published: 2025-11-20T13:19:48.000Z
- Updated: 2026-07-20T20:10:29.000Z
- Author: Bobby Davidson
- Tags: Business, Technology, #Migrated-1784578186086, #wp, #wp-post, #Import 2026-07-20 15:09

The [holiday](https://bobbydavidson.com/holiday-season-2020-5-market-predictions-and-how-to-adjust-your-marketing-strategy-accordingly/) season is here, bringing a surge in website traffic and increased activity for your customer service team. To ensure your business can handle this influx, consider the following tips:

### 1\. Make Sure Your Website Can Handle an Increase in Traffic

- Ensure your website is mobile-responsive and loads quickly on all devices.
- If needed, hire a web developer or handle tasks yourself to optimize [performance](https://percentotech.com/expert-services/?ref=bobbydavidson.com).
- Be prepared for peak hours (between 5 pm and 9 pm) when traffic is highest. High traffic can prevent customers from loading your site, especially on public Wi-Fi networks, unless they use VPNs.
- Have a backup plan in case your website goes down during busy periods.

### 2\. Prepare Your Customer Service Team for the Holiday Rush

- Develop a staffing strategy to manage increased workload.
- Consider adding extra personnel and scheduling shifts accordingly.
- Upgrade equipment or software if necessary before the busy season.
- Ensure your team is fully prepared to handle higher customer inquiries and demands.

### 3\. Adjust Traffic Routing Policies for Network Resiliency

- Configure your routers to handle increased [traffic](https://bobbydavidson.com/technology-travel/).
- Verify they have enough memory and CPU capacity to support higher loads.

### 4\. Ensure Storage Clusters & Disks Have Sufficient Capacity & IOPS

- Prepare for increased data activity, order volume, and transactions.
- For environments using VMware vSAN or shared storage:  
  - Check available disk space on all nodes.
  - Confirm bandwidth between hosts and storage.
  - Monitor read/write IOPS and add [higher-performance](https://percentotech.com/expert-services/?ref=bobbydavidson.com) disks if needed.

### 5\. Maintain Adequate Inventory Levels

- Stock up in advance to prevent shortages.
- Ensuring enough inventory helps customer satisfaction and avoids delays or lost sales.
- Consider potential demand spikes and plan accordingly.

### 6\. Conduct Load & Stress Testing with Chaotic Situations

- Simulate high-load scenarios to evaluate system performance.
- Identify and resolve potential issues before peak [traffic](https://bobbydavidson.com/the-4-biggest-technology-trends-everyone-must-prepare-for-in-2020/).
- Engage your team in fun, realistic testing to boost preparedness and morale.

### 7\. Avoid Last-Minute Changes with a Change Freeze

- Establish a change freeze plan to prevent untested modifications during peak periods.
- Ensure all changes are tested beforehand.
- Prepare contingency plans for any issues that may arise.
- Verify new systems or updates are stable before deployment.

### 8\. Have Tested Standby Resources Ready

- [Prepare](https://bobbydavidson.com/5-ways-to-prepare-your-business-for-a-natural-disaster/) backup personnel and resources.
- Create a contact list for quick communication.
- Ensure backups for hardware, software, and key personnel are available and ready to deploy if needed.

### 9\. Pre-Establish Escalation Protocols & Communication Templates

- [Prepare](https://percentotech.com/expert-services/managed-it-services/?ref=bobbydavidson.com) communication templates for outages or issues.
- Establish escalation procedures so any team member can effectively communicate with customers or clients during disturbances.
- Include key contact information and standard messages for quick deployment.

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**Wrapping up**

Following these tips can help you navigate the holiday season smoothly. Proper [preparation](https://bobbydavidson.com/pricing-for-businesses/) minimizes disruptions, ensuring your business stays operational during one of its busiest times. With a little extra effort, you can provide a [seamless experience](https://percentotech.com/expert-services/managed-it-services/?ref=bobbydavidson.com) for your customers and team alike.

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*By Bobby J. Davidson*

*I am passionate about our companies and truly enjoy the work we do. To learn more about the Davidson Family of Companies, please visit* [*www.bobbydavidson.com/about*](https://bobbydavidson.com/content/files/2026/07/about-4.html)*. Don't forget to subscribe to my Newsletter located at the bottom of this page for updates and insights.*