July 27, 2017

7 Ways to Manage Your Business Technology

In today’s competitive world, it is crucial for businesses to implement strategies that help them to grow and prevent them from being left behind. One such strategy is the management of business technology. By allowing them to use technology to compete more effectively, business technology management helps businesses to grow and prosper.

Technologyis completely transforming the way businesses operate and this is no secret. Internet-enabled IT systems are making businesses smarter, faster and more organized. Whether you’re a large-scale manufacturer or a small coffee shop, you can benefit from the advancements in technology but only if you manage/use the technology at your disposal in the right way. By streamlining your business technology, you can make your life a whole lot easier. Now, there are many different ways to manage/use your business technology and stay on top of things. However, we’ll be discussing only the best ways to manage your business technology. So, without further ado, here are the 7 best ways to manage your business technology.

Store Important Documents on A Central Server

By now it is clear to almost everyone that technology has minimized, if not eliminated, the need for physically storing documents. However, not many businesses are aware of how best to store the different documents on the virtual space available to them. If you’re one such business, then you’ll find the following information extremely useful. A virtual storage space for your ever-increasing documentation, a server improves your business and makes it more reliable. If you want to make the process of backing up your important documents easy for yourself then keeping important documents on a central server would be a good idea.

Automate the Entire Accounting Process

If you’ve already made the bold move of investing in an accounting software to handle your payments, then taking the extra step to automate the entire accounting process should not be a problem for you. Automate the entire accounting process and find out if this helps you to automatically create invoices and email reminders for late payments. Additionally, eliminate the need to worry about a late bill by enabling your accounting software to handle electronic transfers.

Ensure Greater Accessibility by Using Cloud-Based Tools

Storing important documents on a central server is a good strategy but an even better strategy is storing information and files on a secure server such as cloud. By doing this, you will ensure the security of your data and files. In addition to securing business data, cloud-based tools ensure greater accessibility. By labeling information and paperwork on the cloud, you’ll make them easier to find. Moreover, this will ensure that every employee of your company, whether working in the office or remotely, can access data.

Use a CRM to Keep Up with Customers

To carefully and quickly plan- out how they’ll interact with customers, many businesses today use a customer relationship management (CRM) system. A CRM system allows you to keep the complete contact information of all your customers in one place. Moreover, it enables you to see what product each customer purchased, the feedback they gave you and how you’ve marketed your business to them.

Capture information about leads and customers safely by using the customer software management (CRM) software available to you. With CRM software, you can get quick access to contact information, order status etc. when clients call. This is turn will allow you to serve customers faster and more efficiently. By using the CRM software in the aforementioned- ways, you’ll be able to offer targeted marketing materials and outstanding customer service.

Create an Online FAQ List

Most of your potential clients will use your website to connect with you. For this reason, you need to make your website engaging and interactive. Ensure that customers get all the information they need on your website. A good way to do this is creating an FAQ list for your website. By having a FAQ page on your website, you’ll be able to cut down the costs related to answering the basic questions about your business and/or products that customers may have.

Use Business Intelligence to Make Smarter Decisions

If you want to make better business decisions, then use the business intelligence software available to you appropriately. By allowing you to organize and analyze data such as pricing data, sales information and supplier contracts, business intelligence software improves decision making. You can get a valuable perspective on the health of your company by using the important information identified and reported by the business intelligence software.

Business intelligence software will allow you to know if profits in a specific market are taking a nosedive or if a particular- employee is having an exceptional year in terms of performance. In short, you need to use the business intelligence software available to you in a way that helps you to determine the course of your business.

Ensure Maintenance

Today, many businesses are guilty of running their technology into the ground. In simple terms, technology is being used with all its imperfections by many businesses today.  The aforementioned-businesses are use their technology in hope that nothing will break down or go haywire. Unless absolutely- necessary, such business doge maintenance to save money. Unfortunately, this approach ends up adding to their costs. To understand this better, let’s take an example of an automobile.

An automobile works best when it is regularly maintained and this something we all know about. In spite of this, some people avoid maintaining their vehicle in hope of saving some money. Ultimately, their vehicle breaks down and they have to  bear additional costs. So, do the sensible thing and ensure regular maintenance of your technology.


by Bobby J Davidson

As the President of Percento Technologies, I provide day-to-day leadership to the company’s senior management and I am personally involved in the strategy, business development and sales activities of the company.

The company was founded in 1999 with the purpose of providing a Business Technology | Anytime | Anywhere for organizations in need of Managed IT ServicesProfessional IT Consulting, and Infrastructure Projects. We have a fantastic suite of boutique-managed Cloud Servers to choose, along with Network Cabling and high end professional website services.

We personalize the IT experience with a team approach, working with clients from diverse sectors of industry, including banking, legal, health-care, energy and corporate business.

Contact me today to discuss how our great team can assist: 1 800 614 7886 or our Contact Form.